FAQs

• Where do you deliver to?

  Australia, Hong Kong(China SAR) , Indonesia, Japan, Macao(China SAR) , Singapore, Israel, Dubai, United Arab Emirates, Saudi Arabia, United States, Canada, Philippines.

  For EU regions, please visit at: eu.blackshark.com

  For UK, please visit at: uk.blackshark.com

• What payment methods do you accept?

  Currently, the available payment methods for purchasing from our website are PayPal and credit card. For PayPal inquiries, please contact PayPal directly at 1-402-935-2050 (calling from outside the U.S.) For credit card inquires, please contact your issuing bank for more information.

• What is the warranty policy for the Black Shark devices?

  Please visit our Black Shark Term of Sales webpage or contact us for more information regarding warranty and customer support options: global.support@blackshark.com

• How do I repair or return my device?

  If you have any issues with your #BlackShark order, drop us a line at global.support@blackshark.com. We're here to help.

• Where will the order be shipped from?

  For the order made from global.blackshark.com, we will ship your order from our HongKong warehouse.